Frequently Asked Questions
All of my rings are handcrafted one at a time uniquely for you, so it's important to choose a comfortable size. Though I highly recommend using the ring sizer offered(ring sizers are free with your order!), you may also visit a jeweler to be sized.
I CANNOT resize Titanium or Zirconium rings. Please don't use online charts, printouts, the dental floss method, or other home sizing methods. These methods are inaccurate and have caused many issues in the past, as you can't actually FEEL how comfortable that size is.
Considerations when going to a jeweler:
1) When getting your finger sized, consider the width of the ring you are going to purchase. Wider rings fit more snug than a slim band.
2) Get sized using a ring of the same profile. Note the inside profile of the ring you are looking to purchase, as this can affect the fit. All of our rings have a comfort fit profile.
Size Exchanges (titanium and zirconium):
If you need to exchange for a different size, there is an exchange fee of $25 for solid Titanium and Zirconium rings. I will gladly accept exchanges within 30 days of receiving your purchase. The ring MUST be in brand new condition in order to qualify for the exchange. Additional fees will apply if the ring is returned damaged
Click Here for more info
Exchanges: If your ring doesn't quite fit right, I will gladly accept exchanges within 30 days of receiving your purchase.
Returns: As each ring is handcrafted to order, I DO NOT accept returns, however I am willing to consider store credit or an exchange for another style. *customized products are not eligble for this however*
Cancellations: Click here to request a cancellation
I do not have a smart phone, so response times vary depending on when I have time to get on the computer and what's going on in my life at that time. I spend a lot of time making rings, taking care of kids, and creating so time is unpredictable! With that said, please use the available forms provided to ensure a smoother process.
At this time, my lead time is 4 weeks due to the high volume of orders. I unfortunately cannot expedite orders at this time, however as my schedule lightens up I will resume!
Titanium & Zirconium Rings: Yes! Any titanium or zirconium ring (with no gold liner) can be in a custom width for no additional cost. Leave a note at checkout.
Gold Rings: Custom widths on solid gold rings, or rings with an inner gold liner, or an outer gold band may be subject to price adjustment. We will reach out if this is the case.
Mountain Rings: Custom widths should be kept between 5mm and 8mm wide, due to proportions and details of the mountain carvings.
Inlay Rings: Custom widths on any ring with an inlay will have the placement adjusted to scale.